• Consultation
A client will choose this service if they are not quite sure about the problem with the machine but they observe that something is amiss. The client at this point would be provided with a thorough troubleshooting diagnosis that will include testing of all software and hardware components. Once the problem is identified the Veridan Agent will then suggest the best possible solution and provide a free estimate for repairs. This service does not include repairs.
• Computer Service, Repair & Maintainence
A Veridan repair service is one that consists of various troubleshooting techniques and rigorous testing procedures. This service is geared at not only repairing the problem being experienced but also ensuring that the problem does not return. Some of the tasks that our Agents will perform on your machine would include:
- Software repair and updates: this will include but not be limited to Microsoft Windows Updates, Operating System reinstallation / repair and reinstallation of general applications. This will also include configuring and installing troublesome applications.
- Virus and spyware removal: the Veridan Agent will install the Veridan Security Software Pack on your machine to ensure the optimal safety of all information stored on the computer. This will include antivirus and antispyware applications.
- Antivirus Software Installation: No antivirus or antispyware on your computer? No problem, Veridan Agents are equipped with a wide range of both free applications as well as some affordable alternatives for you to choose from.
- Physical Cleaning: this is as important to us at Veridan as viruses are, we would like our clients to feel a sense of pride when they look at their machines; therefore we clean the machines internally and externally.
• Wired Networking
Okay you've finally got your internet connection up and running, but you have a network in your office and the technician was unable to install it on more than one computer. You’re wondering, what to do? Veridan will be your saving grace; we will extend the possibilities of your internet service by allowing you to share that single internet connection on numerous machines. The Veridan Agents will assess the layout of your office and recommend a feasible solution.
• Wireless Networking
Let's just say you don't particularly want a billion cords running throughout your office, what is your alternative? Once again let Veridan be your guide. Four laptops? Five laptops? Four Laptops and Ten desktops? No problem, our Agents will come in and design an effective wireless solution for your office paying special attention to details that matter to you. Some tasks our Agents will perform are:
- Setup and secure wireless network
- Media and File Sharing
- Setting up and configuring the Internet Service Provider (ISP)
• Network Maintainence
Get your office network back up and running in a timely manner. We will diagnose the problems associated with the existing network and work to reestablish connectivity, reduce sluggish and congested networks as well as minimize downtime.
• Structured Cabling
Structured cabling is the lifeline for the entire Information Technology network. It is the foundation on which all other business activities depend. A properly designed, installed, and administered cabling system reduces costs through each phase of its life cycle: installation; moves, adds, and changes; maintenance and administration. At Veridan the importance of cabling is neither overlooked nor underestimated, let our team provide the best possible cost-effective solution to eliminate costly downtime.
• Server, Storage & Backup Solutions
Multiply your power. Veridan Server and Storage Solutions are among the simplest ways for small to midsize businesses to get the power they need based on groundbreaking innovations that dramatically simplify the deployment, ongoing management, and use of server technology to help boost productivity and transform businesses.
Data Protection and Recovery Challenges are ever-growing, Veridan’s comprehensive data protection and recovery services reduce costs and information risks associated with compliance, litigation, disaster recovery, and preservation.
• VOIP - PBX Solutions
Sophisticated customers expect responsive communication. Make inter office and intra office calls at running cost thereby increasing the overall productivity and efficiency of your organization by putting voice and data on one network creating cost efficiencies and improving customer relationships. Veridan will show you how to examine the real-world benefits of VoIP without the usual jargon and hype and offers creative ways to employ this vital and inevitable technology.
• Security Solutions (IP/CCTV/Anti-Intruder)
Office security is an important facet of a business’s life and is something we should always have a handle on. Veridan will help to maintain the comfort and security of your office by implementing industry standard security tools and devices that will assist you in the fight against crime. The Veridan Security Agent will analyze your office layout, listen to your needs and provide you with a standalone security solution.
• Call Center Solutions
A Veridan Solutions call center is a valuable resource for a quickly growing company or for a stable company looking to spend time improving their product while continuing quality customer service without hiring extra staff. Veridan Solutions’ call center can help any business looking to provide 24 hour service to their customers. Our call center can field orders, inquiries, and sales questions, while allowing the business and its owner to focus on the well-being of the business. When you are ready to employ a call center, contact us. |